Legal

Terms of Service

Last updated: February 23, 2026

Please read these Terms of Service carefully before using the Vio platform and services. These terms constitute a legally binding agreement between you and Vio.

1. Acceptance of Terms

By accessing or using the Vio platform, APIs, SDKs, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Services.

If you are using the Services on behalf of an organization, you agree to these Terms on behalf of that organization, and you represent that you have the authority to do so.

2. Description of Services

Vio provides a live streaming engagement platform that enables broadcasters and brands to integrate interactive features, product casting, contests, and monetization tools into live video streams through native SDKs and APIs.

3. Account Registration

To access certain features of the Services, you may need to create an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Services to: (a) violate any applicable law or regulation; (b) infringe the intellectual property or other rights of any third party; (c) transmit any harmful, threatening, abusive, or otherwise objectionable content; (d) interfere with or disrupt the Services or servers; (e) attempt to gain unauthorized access to any part of the Services; or (f) use the Services for any fraudulent or deceptive purpose.

5. Intellectual Property

The Services, including all content, features, and functionality, are owned by Vio and are protected by international copyright, trademark, patent, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any part of the Services without our prior written consent.

Your use of the Services does not grant you ownership of any intellectual property rights in the Services or the content you access.

6. User Content

You retain ownership of any content you submit, post, or display through the Services ("User Content"). By submitting User Content, you grant Vio a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content solely for the purpose of providing and improving the Services.

You are solely responsible for your User Content and represent that you have all necessary rights to grant this license.

7. Payment Terms

Certain features of the Services may be subject to fees. You agree to pay all applicable fees as described on our pricing page or in a separate agreement. Fees are non-refundable except as required by law or as otherwise stated in these Terms.

We reserve the right to change our fees at any time with reasonable notice. Continued use of paid features after a fee change constitutes acceptance of the new fees.

8. Termination

We may suspend or terminate your access to the Services at any time for any reason, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Services will immediately cease, and we may delete your account and associated data.

You may terminate your account at any time by contacting us at support@vio.live.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Vio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Services, regardless of the cause of action or the theory of liability.

Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vio is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the competent courts of that jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

13. Contact

If you have any questions about these Terms of Service, please contact us at legal@vio.live.