Legal

Privacy Policy

Last updated: February 23, 2026

At Vio ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our live streaming engagement platform and related services.

1. Information We Collect

We may collect information that you provide directly to us, such as when you create an account, fill out a form, make a purchase, or communicate with us. This information may include your name, email address, company name, and any other information you choose to provide.

We also automatically collect certain information when you use our services, including your IP address, device type, browser type, operating system, referring URLs, and information about how you interact with our platform.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events offered by Vio.

We may also use the information to monitor and analyze trends, usage, and activities in connection with our services, detect and prevent fraudulent transactions and other illegal activities, and personalize and improve the services.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

We may also share information if we believe disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of Vio, our users, or others.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need personal information, we securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also have the right to opt out of certain processing activities. To exercise these rights, please contact us at privacy@vio.live.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our services.

8. Third-Party Links

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@vio.live.